Conditions of use
The following Terms and Conditions apply to the use of this Website, as well as all transactions conducted through the site.
- Legal Notice
All notices from Yanagi Knife Inc. to You may be posted on our Website and will be deemed delivered within thirty (30) days after posting. Notices from You to Yanagi Knife Inc. shall be made either by e-mail sent to the address we provide on our Website, or by first-class mail to our address at:
679 54st #B Brooklyn NY 11220 USA
Delivery shall be deemed to have been made by You to Yanagi Knife Inc. five (5) days after the date sent.
- Copyright
All content appearing on www.yanagiknife.com is the property of:
Yanagi Knife Inc.
679 54ST #B Brooklyn NY 11220 USA
Copyright © 2012–2017 Yanagi Knife. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Website so long as the document is used for informational purposes only, and any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2017 Yanagi Knife. All rights reserved.
- Privacy Policy
Yanagi Knife Inc.’s use of personal information that you may submit to Yanagi Knife Inc. through www.yanagiknife.com is governed by the Yanagi Knife Inc. Privacy Policy.
- Shipping & Delivery
At this time, Yanagi Knife Inc. ships merchandise to locations within the United States, U.S. territories including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, as well as other international locations. Additional shipping charges may apply.
- Sales Tax
Yanagi Knife Inc. charges sales tax for merchandise ordered on www.yanagiknife.com based on the applicable state sales tax rate and the location to which the order is being shipped. Sales tax for shipments within New York State will be applied based on New York’s tax rate. However, the tax applicable to shipments out of New York is not within the control of Yanagi Knife Inc. and will be based on the destination state’s or country’s tax and customs laws.
- Return Policy
You may purchase merchandise from www.yanagiknife.com by using any one of the payment options.
All customers must contact us to request an official return address before sending back any items. Do not return goods to our store address without our prior confirmation. We are not responsible for lost, stolen, or undelivered packages sent to our store without authorization.
No exchanges or returns will be accepted without receipt, or after 30 days from the original date of purchase.
Merchandise can only be returned if it is in its original packaging and unused condition. All returns are subject to a 20% restocking fee based on the original purchase price.
Please send all returned items via insured USPS mail with return receipt.
Items that have been used, damaged after purchase, customized orders, sharpening service orders, and clearance items are non-refundable and non-exchangeable.
Placing an order indicates your full agreement and acceptance of our return policy.
Yanagi Knife Inc. reserves the right to change its payment procedures at any time without prior notice to you.
- Store Hours
We operate 5 days per week (EST)
Monday – Thursday: 11:30 AM – 5:30 PM
Sunday: 12:30 PM – 5:30 PM
Closed every Friday and Saturday
